| Purchasing Guidelines

The pictures shown are for reference only; the final shipment version shall prevail.

| Shipping Details

1. Shipments will be scheduled on a first-paid-first-ship basis for orders on which hiveiris has received full payment.

2. You are responsible for any customs delays or returned shipments due to a lack of proper documentation. It’s highly recommended to be aware of local customs clearance policies and prepare all customs documentation ahead of time to avoid delays or unexpected costs.

3. Click here to download Certificates of Conformity and find additional information on customs clearance for hiveiris products.

| Warranty

1. A 5-year warranty period is provided starting from the shipping date. hiveiris will cover shipping costs when shipping a replacement unit within the warranty period.

2. The warranty only applies to the original purchaser who purchased the machine directly from hiveiris . Once the miner is resold, warranty coverage becomes the responsibility of the re-seller.

3. If the user fails to use the product per the given instructions, specifications, and conditions provided or changes the function settings of the unit without hiveiris ‘s prior consent, hiveiris will not be liable for any damage arising therefrom.